AGB

Overview

These Terms of Service govern access to and use of podfurniture.shop and purchases made through our online store.

Throughout these Terms, "we", "us" and "our" refer to the operator of podfurniture.shop.

Customers may contact us at:

info@podfurniture.shop

By using our website or placing an order, users agree to these Terms to the extent permitted by applicable law.

Mandatory consumer rights under German and European Union law remain unaffected.

1. Online Store

podfurniture.shop provides an ecommerce platform through which customers may browse and purchase furniture, home furnishings, home décor, accessories and other products displayed on the website.

Product availability and selection may change.

2. Eligibility

Users must have sufficient legal capacity to complete the relevant transaction.

Where a person does not have full legal capacity, use of the website and purchases must occur with any consent required by applicable law.

3. Product Information

We make reasonable efforts to provide accurate:

• Product titles;
• Descriptions;
• Photographs;
• Dimensions;
• Materials;
• Colours;
• Finishes;
• Prices; and
• Availability information.

Minor differences may occur because of screen display, photography, manufacturing tolerances or natural characteristics of materials.

Nothing in this provision limits statutory rights where products are materially inaccurate, defective or non-conforming.

4. Furniture Measurements

Customers are responsible for checking displayed measurements before purchasing furniture.

Customers should consider whether products will fit:

• Intended rooms;
• Doorways;
• Hallways;
• Staircases;
• Lifts;
• Entrances; and
• Other access points.

Product photographs should not be used as the sole method of determining physical scale.

5. Orders

By placing an order, the customer submits an offer to purchase the selected products subject to these Terms and applicable law.

The customer is responsible for ensuring that information supplied during checkout is accurate.

An automated order acknowledgement confirms receipt of the order but does not necessarily constitute final contractual acceptance where applicable.

Acceptance may occur through an express acceptance communication, dispatch confirmation or another legally recognised method.

6. Order Refusal and Cancellation

We may refuse or cancel an order where reasonably justified, including in cases of:

• Product unavailability;
• Obvious pricing error;
• Suspected fraud;
• Invalid payment;
• Incorrect product information;
• Shipping restrictions; or
• Legal or regulatory requirements.

Where an order is cancelled after payment and the customer is entitled to reimbursement, the applicable amount will be refunded.

7. Prices

Prices are displayed through podfurniture.shop.

Applicable taxes and mandatory charges will be displayed as required by law.

Prices may change prospectively.

A price change will not normally affect an already accepted order.

8. Obvious Pricing Errors

Although we seek to display accurate prices, technical or administrative errors may occasionally occur.

Where an error is obvious and a customer reasonably should have recognised it as an error, we may take appropriate action as permitted by applicable law.

9. Payment

Customers must use one of the payment methods made available at checkout.

Payments may be processed by Shopify or independent payment providers.

Customers are responsible for supplying valid payment information and for having appropriate authorisation to use the selected payment method.

10. Shipping

All orders qualify for:

Free Standard Shipping.

Estimated delivery time:

15–20 calendar days.

Additional information is available in our Shipping Policy.

11. Delivery Estimates

Delivery dates are estimates unless a date has been expressly agreed as legally binding.

We will make reasonable efforts to deliver orders within the communicated timeframe.

Events outside our reasonable control may affect delivery.

Mandatory rights concerning delayed delivery remain unaffected.

12. Risk and Delivery

Risk in goods transfers in accordance with mandatory applicable consumer law.

Nothing in these Terms is intended to transfer transport risk to a consumer earlier than permitted under German or European law.

13. Right of Withdrawal

Eligible consumers purchasing online may have a statutory right to withdraw from the contract within 14 days without providing a reason.

Detailed information concerning withdrawal procedures appears in our Return and Refund Policy.

Customers may contact:

info@podfurniture.shop

and may use the electronic withdrawal function available on the store where applicable.

14. Returns

Returns must be handled in accordance with our Return and Refund Policy and mandatory consumer law.

Customers should contact us before returning furniture or oversized goods to obtain applicable return instructions.

15. Defective or Non-Conforming Products

Mandatory legal rights relating to defective or non-conforming products are not limited by these Terms.

Where applicable, remedies may include repair, replacement, price reduction, refund or other remedies required by law.

16. Product Care and Use

Customers must use products for their intended purpose and follow reasonable assembly, maintenance and safety instructions.

Customers should not use furniture that is visibly damaged or structurally unsafe.

If a product appears defective, customers should discontinue use where continued use could reasonably create a safety risk and contact:

info@podfurniture.shop

17. Assembly

Some furniture products may require assembly.

Where instructions are supplied, they should be followed carefully.

Damage caused solely by improper assembly undertaken contrary to clear instructions may not constitute a product defect.

This does not limit legal rights where instructions themselves are inadequate or the supplied product is defective.

18. Website Availability

We aim to maintain website availability but do not guarantee uninterrupted access.

The website may occasionally be unavailable due to:

• Maintenance;
• Technical problems;
• Hosting interruptions;
• Security incidents;
• Network failures; or
• Other reasonable causes.

19. Website Changes

We may update, change or remove website content and features.

Changes will not unlawfully reduce rights arising from existing contracts.

20. Acceptable Use

Users must not:

• Use the website unlawfully;
• Attempt unauthorised access;
• Introduce malicious software;
• Interfere with website security;
• Conduct fraudulent transactions;
• Scrape or extract content in violation of applicable law;
• Impersonate another person;
• Abuse checkout functionality; or
• Infringe intellectual-property rights.

21. Intellectual Property

Unless otherwise stated, website content, including text, layout, branding, photographs, graphics and other materials, may be protected by copyright, trademark or other intellectual-property rights.

Users may access such content for normal personal shopping purposes.

Nothing in these Terms grants an unrestricted licence to reproduce or commercially exploit protected website materials.

22. Third-Party Services

Certain website functionality may rely on third parties, including:

• Shopify;
• Payment providers;
• Shipping providers;
• Analytics services; and
• Other technology providers.

Use of independent third-party services may also be subject to their own terms and privacy policies.

23. Third-Party Links

Links to external websites may be provided for convenience.

We do not control independent third-party websites and are not responsible for their content except where liability cannot lawfully be excluded.

24. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by applicable law.

In particular, nothing is intended to exclude mandatory liability for:

• Intentional misconduct;
• Gross negligence where liability cannot lawfully be restricted;
• Injury to life, body or health where applicable;
• Mandatory product liability; or
• Mandatory statutory consumer rights.

Any limitation of liability in these Terms applies only to the extent legally permissible.

25. Force Majeure and Events Outside Reasonable Control

We are not responsible for failures caused solely by events outside our reasonable control to the extent permitted by law.

Such events may include serious transportation disruption, natural disasters, widespread network outages, governmental restrictions, strikes or other extraordinary circumstances.

Mandatory consumer rights remain unaffected.

26. Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data-protection law.

27. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

The invalid provision will be treated in the manner required by applicable law.

28. No Waiver

Failure to enforce a contractual right on one occasion does not automatically waive that right for the future.

29. Governing Law

To the extent legally permissible, these Terms and contracts concluded through podfurniture.shop are governed by applicable German law.

Where a consumer resides in another country, this choice of law does not deprive that consumer of mandatory protections that cannot legally be excluded under the law otherwise applicable to the consumer.

30. Consumer Rights

Nothing in these Terms is intended to exclude mandatory rights available under German or European consumer-protection law.

Where these Terms conflict with mandatory consumer legislation, the mandatory legal provisions prevail.

31. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, technology, website functionality or business practices.

Changes will apply prospectively unless applicable law provides otherwise.

32. Contact

Questions concerning these Terms may be directed to:

podfurniture.shop
Email: info@podfurniture.shop